Purchased a new truck at Lebanon Ford. Salesman Tim was very helpful and spent all the time needed in explaining everything we didn't understand. Felt more at ease than at other dealerships in our search. As far as the dealership that is still to be seen in the handling of warranty and repairs in the future, but for now very pleased.
Great experience! I would definitely purchase from here again! No pressure, no run around, great prices!
Love Lebanon Ford! Always a great experience...friendly employees and excellent customer service! Thanks to Angela for helping me pick out my new ride and being so patient with me! You're awesome!!
Enjoyed working with Angela, very friendly and not pushy at all. The only problem we had was finance assuming we wanted all the add ons.
My wife, son and I were treated with the upmost courtesy and respect from everyone we encountered at the dealership, and the response time to our many requests (while in the process of selecting the right vehicle) were processed with the highest of professionalism. I am so grateful Matt was always ready to answer all questions with complete honesty.
I was lucky enough to be able to have Tim assist me in upgrading my vehicle about a month ago. There wasn’t a question that he couldn’t answer and there isn’t a more pleasurable guy to be around. Tim made the whole process easy and enjoyable. I really appreciate how he followed up days after I took delivery of the vehicle as well. I would recommend Tim for anyone looking or even thinking about getting a new ride.
We all know buying a car can be exhausting. Matt McLaughlin and the staff at Lebanon Ford made it a quick and pleasant experience. They made sure the vehicle (pre-owned) was in good condition having already making necessary repairs prior to marketing the car, negotiated with a win-win style and made it a pleasant no-pressure experience all the way around. They even washed it and filled the tank! Highly recommend both Lebanon Ford and Matt!
I don't normally write reviews. They have become a bigger nuisance in life than robocalls, but I must respond to the one negative comment on your website. I have never encountered even the slightest hint of discourtesy from any of your staff. It must have been a millennial having a bad hair day who could be offended by any of them. An efficient operation that sometimes longer to do the job than expected - because that is what fixing difficult machinery involves at times.
Just bought my second vehicle from here. Great customer service and good people.
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