Very friendly staff willing to work with you to keep costs low for repairs excellent facility and service
Starting from the very start of my car search, Jeremy Harrison made the process so easy and comfortable! Jeremy went above and beyond to help us find the perfect vehicle. I usually would dread going to car dealerships but Lebanon Ford makes you feel like family and that they really care. Jeremy and the rest of the staff I had the pleasure of working with in finance, as well made the whole experience easy peazy! Jeremy was super helpful with any questions or concerns I had. I have been a new FORD car owner for not even a month and I have had several followup calls and emails just to make sure everything is going well with my new purchase and Ford does an excellent job keeping you up-to-date with the tutorials and I'm loving the Ford Pass app! Thanks so much for making my car search enjoyable!
The bad news: car I wanted was rolling away when I walked in the door. The good news: Bryan Pence hooked me up with a sweet deal on a different car that better fit into my budget and was what I really needed. I am loving my Ford Fusion. It's a beautiful car, looks and still smells like new! I couldn't be happier! Thank you, again Bryan! And a shout out to Danny VanWinkle for arranging the warranty and finance papers and getting me out and on the road so I could go celebrate my birthday with my friends in my new car.
I purchased my first truck about four years ago from Lebanon Ford. the process was good but had some issues. The service department has been very good these past four years. I received a phone call in April 2018 about a special offer. Met Tom and things went from good to excellent his no pressure friendly manner removed all stress. Tom and the rest of the staff put me in a 2018 F-150 the nicest one I have ever had. they met my budget needs and all other needs. I was very pleased with there honest and friendly manner. no doubt a five star plus experience. thanks Tom , thanks Josh for bed liner. Will no doubt recommend you all to all my friends and family.
Brittany was extremely pleasant to work with. She seems to be very honest and upfront and made the process less stressful than it could have been. I would work with her again on future purchases.
I have dealt with Bryan Hoying for 4 vehicles, I have a friend who has bought several from Bryan and every experience has been great. No pressure, fair prices and great service are the standards. I will always start here when looking for a car or truck in the future.
I bought a used Nissan Titan over the weekend and worked with Kathy. Kathy did an amazing job, was informative on the truck and sales process, and made me feel comfortable every step of the way. She never used any high pressure sales tactics (unlike my experience at a different dealership the week prior) and took the time necessary to make sure all of my questions or concerns were answered. I never felt rushed and never pressured for any decision. If you're looking for a new/used vehicle, you don't need to go anywhere else but Lebanon Ford. Ask for Kathy when you get there and you'll be happy you did!
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